Privacy Policy

How we protect and use your information

Last Updated: January 1, 2025

Introduction

The IV Element Project ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Schedule an appointment or consultation
  • Fill out our contact form
  • Subscribe to our newsletter or communications
  • Use our services
  • Communicate with us via phone, email, or text

This information may include:

  • Name and contact information (email, phone, address)
  • Health information and medical history (when provided for services)
  • Payment information (processed securely through third-party processors)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Schedule and manage appointments
  • Respond to your inquiries and requests
  • Send you administrative information and updates
  • Process payments and transactions
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services (e.g., payment processors, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information

Health Information (HIPAA)

If you are a patient receiving medical services from The IV Element Project, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain the confidentiality of your health information and will only use and disclose it as permitted by HIPAA and our Notice of Privacy Practices.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though disabling cookies may limit some functionality.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to opt-out of marketing communications
  • The right to data portability

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: